DigiScope Support

Help with setup, compatibility, permissions and recording.

Common Setup Tips

• Align your phone camera directly with the eyepiece before increasing zoom.
• Use a stable tripod or mount for long-range capture.
• Grant camera access when prompted. Microphone access may be required for video with audio.
• If the image appears dark or circular, adjust adapter alignment and the distance between the phone lens and eyepiece.
• For long recordings, keep sufficient battery and free device storage available.

Compatibility

DigiScope is designed for a wide range of phone-to-optics setups. Compatibility can vary by phone, adapter, eyepiece and scope geometry.

Contact Support

Please use the developer contact information shown on the DigiScope Camera page in the Apple App Store or Google Play Store. When reporting an issue, include your phone model, operating system version, DigiScope app version and a short description of your setup.